Coastal Software Customer Services

Clientele Education: Clientele Connector

This class has prerequisites. Please see below!

All Clientele classes assume that students have a solid knowledge of Windows NT and 95, and a basic understanding of relational databases. Before attending Clientele Connector you:

• Should know how to copy, rename, and delete files in Windows. You must be comfortable with subdirectories and the AUTOEXEC.BAT, .INI, and CONFIG.SYS files.
• Should know what a relational database is and be familiar with general database terms.
• Should understand how your company plans to use Clientele.
• Must have a basic knowledge of Microsoft Access for database maintenance, reporting, queries, and importing.

Prerequisites
Students must have successfully completed the Sales & Marketing class, the Customer Support class, or the Help Desk class, or have received approval to attend from the Manager of Professional Services. Students must also be proficient in MS Access.

Course Length & Class Hours
2 days. Class will begin at 8:30am and end at 4:30 pm. Actual times may vary depending on the progress of individual classes through the material.

Class Size
Class size is limited to 12; a minimum of 5 students is required for the class to be held.

Course Topics

• Planning for Connector
• Installing Connector Server
• Installing Connector Remotes
• Developing simple synchronization scripts
• Developing complex synchronization scripts
• Connector optimization and troubleshooting
• Conflict Resolution

The prerequsites shown above must be completed to attend this class.

You must register to attend this class - please contact us to request enrollment. (e-mail: Click here)

NOTE: This is not a guarantee that you have a seat in this class. This is a "request for enrollment" only. You are not registered until you receive a confirmation fax or e-mail.