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Complete Solutions that Improve Business Performance

Clientele for Customer Support: Features
- Call management
- Online problem resolution
- Change request management
- RMA tracking
- Product and component level tracking
- Call queues
- Follow-ups
- Attachments
- Order entry
- Product registration
- Product-based service agreements
- Time-based service agreements
- Call-based service agreements
- E-mail/fax messaging
- Shipments
- Service billing
- Scheduling
- Notes & Feedback
- Out-of-the-box standard/ad hoc reporting Clientele ®for Customer Support
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