Overview

Sales and Marketing

Customer Support

Help Desk

Field Service

Web Self Service

Workflow Automation

Remote Connectivity

Multimedia Encyclopedia

Accounting Gateway

Reporting

Interested in learning more about our Clientele Solution? Just fill out our information request form or call us at 360-891-6174.


 
Complete Solutions that Improve Business Performance

Clientele Conductor: Features

You can automate just about any business task with Conductor. Examples of Conductor’s Business Benefits:

  • Escalate and reassign support calls that have been open for too long
  • E-mail sales rep whenever someone else in company talks to one of their customers—no surprises
  • Notify sales rep and management when two or more weeks have elapsed since the rep last contacted a particular lead
  • Protect your maintenance revenue by identifying and notifying customers whose service agreements are set to expire within the next 60 days
  • Contact support rep via pager for after hours support
  • Single out major account customers for special attention
  • Fax or e-mail training confirmations
  • Identify customers who call too often and register them for training
  • Identify loaner equipment that’s past due and send a reminder to the borrower
  • View an audit trail of Conductor activitie
 
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