Complete Solutions that Improve Business Performance

Clientele Conductor: Features
You can automate just about any business task with Conductor. Examples of Conductor’s Business Benefits:
- Escalate and reassign support calls that have been open for too long
- E-mail sales rep whenever someone else in company talks to one of their customers—no surprises
- Notify sales rep and management when two or more weeks have elapsed since the rep last contacted a particular lead
- Protect your maintenance revenue by identifying and notifying customers whose service agreements are set to expire within the next 60 days
- Contact support rep via pager for after hours support
- Single out major account customers for special attention
- Fax or e-mail training confirmations
- Identify customers who call too often and register them for training
- Identify loaner equipment that’s past due and send a reminder to the borrower
- View an audit trail of Conductor activitie
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