Our ClienteleNet consultants can help you customize ClienteleNet to better meet your specific needs. Here are just some of the features our consultants can deliver:

• Determine which values a visitor can select
• Extend the Call entry form to include additional database fields
• Edit value lists and field captions
• Customize visitor’s login validation
• Enable customers to track the status of their orders at any point, integrating with carriers’ Web sites
• Define special rules for service processing and escalation
• Send messages to visitors via the Internet
• Determine rules for e-mail notifications via the Internet
• Respond to customer inquiries immediately
• Collect demographic information
• Enable secured distribution of software product upgrades and patches
• Provide rapid notification of ClienteleNet activity